TERMS OF SERVICE

BY USING OR REGISTERING FOR A DOCWRITE PRODUCT OR SERVICE FROM KEYSTONE INSIGHTS, LLC, YOU AGREE TO THESE TERMS AND CONDITIONS.

RETURN / REFUND POLICY

NO REFUND POLICY

Keystone Insights, LLC does not provide refunds for DocWrite subscriptions.

When you register for DocWrite, you are granted a 14-day free trial period. Throughout the trial period and when the trial period expires, you will be asked if you would like to continue using the DocWrite server features by purchasing a monthly subscription. Subscriptions can be month to month with no long term contract required (although long term contracts may be offered). In all cases, subscriptions are final and non-refundable.

If you feel you have been billed improperly or there has been a billing error, please contact us at customerservice@keystoneinsights.com

SYSTEM REQUIREMENTS

The DocWrite system requires the following:
  • An iPhone, iPad, or iPod Touch
  • An Internet connection
  • A Web Browser ( Internet Explorer 7+, Safari 3+, or Firefox 3+ )
  • Apple Quicktime must be installed on your computer and available to your browser

PRIVACY & SECURITY POLICY

Scope

This statement applies to Keystone Insights, LLC (Keystone) products, services and websites worldwide (collectively "services").

  • Keystone collects personal information when you register for a Keystone service or otherwise voluntarily provide such information. We may combine personal information collected from you with information from other Keystone services to provide a better user experience, including customizing content for you.
  • Keystone may use cookies, tokens and other technologies to enhance your iPhone and online experience and to learn about how you use Keystone services in order to improve the quality of our services.
  • Keystone may utilize secure 3rd party server clouds and farms like Amazon's EC3 and S3 Cloud computing services to store data. Financial data is stored and managed by a Merchant Bank and is not stored by Keystone's servers.
  • Keystone encrypts your audio and text files before storing.

Uses

  • We may use personal information to provide the services you've requested, including services that display customized content.
  • We may also use personal information for auditing, research and analysis to operate and improve Keystone technologies and services.
  • We may share aggregated and non-personal information with third parties outside of Keystone.
  • When we use third parties to assist us in processing your personal information, we require that they comply with our Privacy Policy and any other appropriate confidentiality and security measures.
  • We may also share information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services.
  • Keystone processes personal information on servers in the United States of America.

APPLICABLE LAW AND JURISDICTION

All rights, obligations, orders, financial transactions and agreements that fall under these Terms of Service, are applicable under the State of Wisconsin and United States Law and Jurisdiction.

Keystone Insights, LLC reserves the right to make changes to these Terms of Service at any time. The consumer will be subject to the Terms of Service in force at the time that the consumer uses the site and/or places an order for product or services.

LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT KEYSTONE INSIGHTS, LLC AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY PUNITIVE, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF KEYSTONE INSIGHTS, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (a) THE USE OR THE INABILITY TO USE THE DOCWRITE PRODUCT OR SERVICES; (b) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, PRODUCTS AND SERVICES; (c) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (d) ANY CHANGES WHICH KEYSTONE INSIGHTS, LLC MAY MAKE TO THE SERVICES, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN THE PROVISION OF THE PRODUCTS OR SERVICES (OR ANY FEATURES WITHIN THE PRODUCTS OR SERVICES); (e) THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE, ANY CONTENT AND OTHER COMMUNICATIONS DATA MAINTAINED OR TRANSMITTED BY OR THROUGH YOUR USE OF THE PRODUCT OR SERVICES; (f) YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL; (g) ANY OTHER MATTER RELATING TO THE DOCWRITE PRODUCT OR SERVICE.